Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

Application Engineer II

Job ID
21393
Type
Regular Full-Time
Company
Seattle Cancer Care Alliance
Location
US-WA-Seattle

Overview

The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.

 

The Application Engineer II has a background in the design, build, management, and support of servers, storage, monitoring, messaging, backup/BC/DR, and application environments. This role will partner with application analyst teams and business representatives to support and maintain application infrastructure.

Responsibilities

  • Develop familiarity with a wide variety of applications that exist in the environment.
  • Coordinate with IT, Information Security, and the business to remediate security vulnerabilities and risks for applications.
  • Collaborate with IT and the business to develop standard processes for communication, triage, and escalation of issues to support applications.
  • Work with application analyst and vendors to perform application upgrades, document environment architecture, understand new features and is monitored correctly.
  • Use tools such as ExtraHop and Splunk to better understand how applications are designed and function
  • Make recommendations for alleviating application pain points and improving reliability and performance.

Qualifications

Required:

  • High school education or equivalent
  • 4+ years of relevant experience
  • Has experience supporting and managing Windows and Linux operating systems (OS) including installing updates and agents.
  • Has experience using infrastructure applications for network or packet capture and analysis tools. (e.g SolarWinds, Wireshark, ExtraHop)
  • Has experience performing backups and restoration of servers and files.
  • Has experience supporting and managing monitoring tools.
  • Has experience supporting and managing logging tools (e.g. Splunk).
  • Has experience supporting and managing different methods of application deployment.
  • Has experience supporting and managing applications specific to multiple departments.
  • Understands key networking and wireless concepts.
  • Able to rapidly solve IT systems problems that interfere with or disable operations.
  • Ability to work independently and as part of a team as the situation requires.
  • Ability to identify and triage issues appropriately.
  • Ability to communicate verbally in person and in writing in a clear, concise, and professional manner.
  • Ability to organize and prioritize concurrent responsibilities and demands.
  • Ability to use initiative and sound judgment in carrying out responsibilities.
  • Ability to develop and maintain timelines for projects.
  • Ability to build relationships while maintaining appropriate boundaries.
  • Ability to work in a fast-paced complex health care environment.
  • Demonstrated customer service skills.
  • Demonstrate initiative by advancing technical skills and sharing knowledge with others.

Preferred:

  • BA/BS in related field
  • Has experience supporting and managing an enterprise desktop environment.
  • Has experience supporting business continuity and disaster recovery for applications.
  • Has experience supporting and managing enterprise applications.

SCCA has a mandatory COVID-19 vaccination policy, and there are no exceptions for any employee who is patient-facing and/or requires access to SCCA facilities.

Exceptions exist only for employees whose positions are fully remote, with no required access to campus. As a condition of employment, newly hired employees requiring access to campus must provide proof of vaccination before their first day of employment.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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