Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

Clinical Operations Manager - Apheresis

Job ID
21070
Type
Regular Full-Time
Company
Seattle Cancer Care Alliance
Location
US-WA-Seattle

Overview

The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.

 

The Apheresis Clinical Operations Manager is responsible for the organization, development and management of clinical and techical practice within the Apheresis Program. The position participates in leadership committees and provides direction to assure the Apheresis Unit complies with standards of all the accrediting and licensing agencies or other regulatory bodies. The role ensures that Apheresis operations meet all established criteria of safety, quality, efficiency, and appropriate patient care. 

 

Apheresis Unit Profile

  • Hours of Business: Monday - Friday 0700-1730; Evening/Holiday on-call shifts
  • Patient Population: adults at SCCA; mobile procedures for adults at University of Washington and Pediatrics at Seattle Children's Hospital
  • Nurse-to-patient ratio is 1:1 and up to 2:1
  • The Apheresis Program is well supported by two Medical Directors, Physician Assistant, a Professional Practice Coordinator, Research Coordinator, Medical Assistant, Program Coordinators and Assistants and the SCCA Cellular Therapy Division

Responsibilities

Management of the Apheresis Unit Specific:

  • Provides direction to assure the Apheresis Unit complies with standards established by the hospital, and those of various accrediting and licensing agencies or other regulatory bodies. 
  • Identifies and establishes the role, directions, and goals of nursing and technical practice with Apheresis.
  • Is responsible for standards of patient/donor care for Apheresis. Is responsible for development and maintenance of Standard Operating Policy Manual.
  • Develops a mechanism to improve and maintain documentation of patient/donor care.
  • Develops and administers Apheresis personnel policies and procedures in conjunction with the institution policies.
  • Initiates, promotes, and participates in research studies.
  • Reponsible for ensuring that all division equipment and instrumentation is maintained in proper operating condition. Recommends the addition or modification of equipment as necessary.
  • Acts as a liason between Apheresis and other departments, facilities and referring physicians.
  • Is responsible for the preparation and maintenance of division records as well as special or recurring reports and analysis.

Quality Improvement:

  • Designs, conducts, analyzes, and takes appropriate action on internal quality assurance audits such as billing accuracy and timeliness, medical equipment checks, exam room supply and cleanliness, procedure check list, staff performance, documentation etc.

Leadership:

  • Works with Administrator, Medical Director, Clinical Managers and Apheresis personnel in the development of clinical and/or administrative goals, objectives, plans and budgets.

Qualifications

Required:

  • Bachelor's Degree in Health Care Administration, Business Administration, or related field
  • 3-5 years operations experience including 2 years supervisory experience in healthcare
  • Proven progressively responsible apheresis clinical experience with demonstrated supervisory responsibility
  • Strong apheresis and/or cellular therapeutics operations background/knowledge
  • Works well with team members toward a common purpose; reinforces the efforts and goals of the work group; supports the team's decisions regardless of individual viewpoint
  • Demonstrates good customer relations skills
  • Demonstrated leadership skills
  • Proficiency in use of standard office computer software programs, equipment, and clinical information systems

Preferred:

  • Master's Degree in Health Care Administration, Business Administration, or related field
  • Oncology experience preferred
  • Specialty certification in field preferred
  • Strong apheresis and/or cellular therapeutics operations background/knowledge
  • Possesses working knowledge of financial processes, including budget preparation and asset management
  • Experience in implementing Lean principles and Continuous Process Improvement Methodology

SCCA has a mandatory COVID-19 vaccination policy, and there are no exceptions for any employee who is patient-facing and/or requires access to SCCA facilities.

Exceptions exist only for employees whose positions are fully remote, with no required access to campus. As a condition of employment, newly hired employees requiring access to campus must provide proof of vaccination before their first day of employment.

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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