Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

Enterprise Analytics Systems Educator

Job ID
20048
Type
Regular Full-Time
Company
Seattle Cancer Care Alliance
Location
US-WA-Seattle

Overview

The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.

 

This position will be a member of the Enterprise Analytics team, responsible for training and supporting end users to enable self-service reporting and data exploration across the SCCA.  This role will support users on Epic Cogito reporting and analytics tools (SlicerDicer, Radar Dashboards, Reporting Workbench),Tableau, and other data and analytics tools as necessary.

Responsibilities

  • Design, develop, and deliver effective application training courses for a diverse multidisciplinary faculty, clinicians, and support staff
  • Maintain extensive knowledge of the application and of clinical workflows
  • Provide support to end users through classroom and individualized training, consultation services,and answering questions
  • Effectively deliver user support and training in person, in writing, via e-mail and telephone
  • Design training curricula and materials to support system use
  • Coordinate with different teams and UW IT to define project requirements, plan and implement application changes, and support users through system updates

Qualifications

Required:

  • Working knowledge of healthcare operations and clinical processes
  • Demonstrated knowledge of adult learning principles
  • Ability to evaluate user proficiency via direct observation
  • Ability to develop, maintain, and report on timelines for projects
  • Demonstrated experience in training clinical end-users of various levels of technical savvy
  • Demonstrated experience working with teams in the development and support of applications, and in implementing production systems in a healthcare organization
  • Ability to evaluate user proficiency in application via direct observation
  • Ability to work exceptionally well independently and as part of a team
  • Excellent ability to communicate expectations clearly and succinctly, both in e-mail and orally.
  • Good follow-up skills
  • Ability to use initiative and sound judgment in carrying out responsibilities

Preferred:

  • Epic Cogito Fundamentals certification
  • Strong understanding of computer terminology and database design basics
  • Experience using learning management systems including course scheduling, tracking, and program management software
  • Lean processes or CPI knowledge and exposure
  • Strong understanding of software usability criteria and design
  • Knowledge oncology patient care services
  • Knowledge of patient care operations in out-patient or acute care and/or research setting.
  • Knowledge of TJC, DOH, and other regulatory requirements
  • Lean processes or CPI knowledge and exposure
  • Experience working with Epic Cogito Tools (Slicer Dicer, Reporting Workbench, Radar Dashboards, etc.)
  • Experience working with Tableau Desktop and Server

Our Commitment to Diversity

We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at hrops@fredhutch.org or by calling 206-667-4700.

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