The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.
The Community Quality Program Manager is a new role for the SCCA. We are seeking a strategic, charismatic, analytic and agile leader with the desire to both oversee a portfolio of work and roll up their sleeves as an independent contributor. This role will provide vision and expertise in service to ensuring the provision of high-quality cancer care to SCCA patients at our community clinics, with a primary focus on the clinic at Overlake. This leader is responsible for guiding the measurement, monitoring and evaluation of care at all SCCA Community Sites. In addition, this role will own the quality engagement with SCCA’s network affiliate sites.
This role partners with community sites (Leadership, Operations and Clinical/Medical teams) to assess quality performance, identify gaps and use a formal quality improvement methodology to facilitate improvement. The Program Manager will be the single point of contact for Community and Network Affiliates, but will bring in colleagues from Patient Safety, Accreditation and Regulatory Affairs, Infection Prevention, Patient Experience and Equity, Quality Measurement and Outcomes to support quality improvement as needed. This role will be expected to gain familiarity with each community site through site visits and regular check ins. 75% of the role should be dedicated to quality improvement at the Overlake community clinic.
Key Skills, Knowledge & Abilities: