The Concierge will be the initial in-person contact with patients at the SCCA Proton Therapy Center and has primary responsibility for the overall effective, friendly, and efficient functioning of the daily operations in the center lobby/reception area. The Concierge also provides care, guidance, and direction to patients and families as they enter the building, check in for their appointments, and require non-medical assistance of any type. The Concierge participates in continual improvement initiatives with the ultimate goal of exceptional patient satisfaction. The Concierge will also help coordinate and arrange special functions for patients, such as weekly lunches, new patient orientation, and other center events and will work with outreach to connect patients with community opportunities to share their stories.
WORK EXPERIENCE REQUIREMENTS
REQUIRED SKILLS & ABILITIES