Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

  • PFS Coordinator

    Job ID
    11861
    Type
    Regular Full-Time
    Company
    Seattle Cancer Care Alliance
    Location
    US-WA-Seattle
  • Overview

    The Seattle Cancer Care Alliance (SCCA), located in Seattle, Washington, is part of a dynamic collaboration among three organizations known nationally and internationally for their patient care and research: Fred Hutchinson Cancer Research Center, University of Washington, and Seattle Children's. Over the past 25 years, these institutions have worked together to support their mission of adult and pediatric oncology patient care services, research and education.

    Responsibilities

    The Financial Coordinator ensures that all authorizations/certifications requirements are completed in accordance with the payer's criteria, in a timely manner, prior to services being rendered.  Works with insurance companies on behalf of patients to determine coverage and benefit limits.

    • Obtains benefits and secures insurance approvals.
    • Coordinates the resolution of insurance issues with other departments.
    • Notifies and documents approvals for other departments and partner organizations.
    • Answers insurance related questions from patients, schedulers, providers, and partner organizations.
    • Address patient complaints and escalate as needed.
    • Identifies potential risk issues and notifies supervisor or manager. 

    Qualifications

    Required:

    • High school diploma or equivalent
    • 2-3 years of relevant experience
    • Ability to summarize and explain complex concepts
    • Ability to empathize with patients and their families and have difficult conversations regarding financial matters
    • Proficient with email software systems
    • Ability to work in a fast paced, complex environment
    • Ability to multi-task, prioritize and problem solve

     

    Preferred:

    • Experience with electronic medical records, insurance company billing requirements, oncology financial clearance, and MS office suite
    • Knowledge of CPT, ICD-10 and medical terminology

    Our Commitment to Diversity

    We are committed to cultivating a workplace in which diverse perspectives and experiences are welcomed and respected. We are proud to be an Equal Opportunity and VEVRAA Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability, marital or veteran status, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We are an Affirmative Action employer. We encourage individuals with diverse backgrounds to apply and desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to our Employee Services Center at escmail@fredhutch.org or by calling 206-667-4700.

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