Seattle Cancer Care Alliance brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children's and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients.
Seattle Cancer Care Alliance is ranked among the top ten cancer hospitals in the nation by U.S. News & World Report. Our care combines powerful science with devoted collaboration.
Above all, we exist to move patients forward, past boundaries and toward hope.
Escorts patients and families to exam/consult rooms.
Documents vital signs, weight, height, allergies, medication refills and pain status accurately per clinic policy.
Recognizes symptomology of common medical illnesses, abnormal vs., and new/existing pain and reports to RN and/or provider
Communicates appropriately to providers in regards to clinic flow (e.g. names and information on white board, keeps providers informed of issues that affect patient flow, etc)
Assists RN and provider with procedures, clerical tasks and other requests to keep clinic flow efficient.
Performs venipuncture phlebotomy on patients, and research participants in accordance with SCCA Policy and Procedure
Prepares specimens and paperwork per SCCA Wellness Center guidelines and SCCA Policy and Procedure
Cleans exam room in between patients per clinic protocol
Support RN and PCC with other duties as assigned
Prints appropriate paperwork ahead of time per clinic guidelines. Day of clinic places this in front of patient chart.
Prints a provider schedules prior to day of clinic and documents other pertinent information on that schedule (pts other appts at SCCA same day, procedure to be done, etc.)
Prints a provider schedule each morning for each provider assigned.
Logs onto computer and has appropriate computer program accessed.
Assures appropriate packets of information required for that clinic are available (e.g. surgical teaching packets for BCSC which includes stamping patient identification)
Assures appropriate supplies and forms are available and ready for use for known procedures before clinic begins.
Communicates with colleagues (RN, MA, MD) before clinic begins regarding schedule to ensure they are aware of the needs for that clinic day
Maintains supplies and forms in exam rooms, physician work rooms and procedure carts
Pulls charts for HIM and locates any missing chart
Able to perform or assist with operative and invasive procedures as specific competencies are completed. See skills checklist/competencies included in or added to the orientation checklist.
Participates in orienting new staff to the clinic.
Participates in process improvement initiatives in the clinic.
Maintains appearance and cleanliness of the clinic (exam rooms and physician workrooms).
Responds to clinic emergencies per protocol
Responds to disasters and drills per protocol
Provides for patient and staff safety
Acts as a liaison between patients/families and health care providers.
Communicates in a professional tone and with respect in interactions with patients, colleagues and providers.
Able to give feedback directly to colleagues and providers in a timely manner. Does not use email or voicemail to give feedback. If feedback not well received, notifies manager or supervisor.
Communicates concerns or problems to manager or supervisor in professional and timely manner.
HIPPA – Patient Privacy
Demonstrates knowledge and understanding of patient privacy rights. Maintains confidentiality of all medical, financial, or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize the privacy of patients. Accesses and uses the minimum necessary patient identifiable information to perform job responsibilities and duties and only for authorized purposes.
HIPPA – Employee Privacy
Demonstrates knowledge and understanding of, and maintains confidentiality of employee information and SCCA strategic plans and initiatives, financial information or other sensitive materials and information in printed, electronic or verbal form, which may jeopardize employee rights or organization’s operations. Accesses and uses the minimum necessary employee and organization information to perform job responsibilities and duties and only for authorized purposes.
KEY SKILLS, KNOWLEDGE, & ABILITIES:
LICENSES/ CERTIFICATIONS/ REGISTRATIONS: