Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

Quality Management Associate

Quality Management Associate

Job ID 
Regular Full-Time
Seattle Cancer Care Alliance

More information about this job


Seattle Cancer Care Alliance brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children's, and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients.


The Quality Management Associate serves as primary support person for the IMTX specific FHCRC Standard Practice Committee content, and for development and implementation of IMTX related patient care guidelines and orders. The Associate collaborates with the Standard Practice Committee Coordinator to minimize duplication and ensure standardization.  The Associate acts as liaison between SPC and other stakeholders such as Research Implementation Office and Clinical Information Systems at SCCA.

  • Serves as a resource and consultant for protocol-specific order creation for RIO and protocol specific order alignment with approved IMTX practices for IMTX Service Line.
  • Serves as contact for TICOT and SPC and assists in SPC and TICOT document content alignment
  • The Quality Management Associate completes audits for regulatory compliance. Analyzes gaps, escalates to the BMT/FACT Quality Program Manager, performs training to adhere to compliance as necessary.


BMT/IMTX Standard Practice Committee responsibilities.


  • IMTX content planning under direct guidance from BMT/IMTX FACT Quality Program Manager.
    • Attend meetings with IMTX Medical Director and BMT/IMTX FACT Quality Program Manager; prepare agenda and documents for review and discussion.
    • Discuss and prioritize new IMTX topics.
    • Collaborate with Standard Practice Coordinator to adjust meetings’ schedules due to new priorities or carried over items.
    • Discuss and identify items needed in SPC packets for scheduled IMTX topics.
    • Process and finalize documents for items to go out to Design Validation for build or move to PROD, or for guideline posting in Clinical FYI.
  • Serve as a resource for TICOT and Regulatory staff for current information/explanation on IMTX standards, guidelines, ordering, etc.

Database and Files Management.


  • Manage IMTX Standard Practice Manual documents, including tracking items for periodic review.
  • Post IMTX Standard Practice Guidelines to Clinical FYI.
    • Identify guidelines approved by SPC and prepare for posting.
    • Update Standard Practice Guideline database.
    • Archive outdating IMTX Standard practice Guideline document files.
  • Serves as a back-up for SPC Coordinator for managing Database and Files Management functions.

SPC/RIO responsibilities; specific to IMTX.


  • Conduct initial and consequent reviews of Protocols and Order Packets.
    • Assess new clinical trials protocols for items discrepant with Standard IMTX Practice.
    • Provide comments and suggestions to achieve successful implementation and operations of IMTX trials protocols.
    • Participate in Protocol Implementation email reviews and meetings.
  • Serve as consultant to Principle Investigators and research personnel to advise on preparing drafts of new protocol-specific orders.
  • Maintain paper order Title-file name cross reference on Clinical FYI.
  • Participate and support combined RIO-CIS-SLM meetings.
    • Schedule meetings and prepare agendas.
    • Lead discussions on protocol alignments and SPC-related CIS activities.
  • Coordinate and execute Protocol Specific Paper Order Alignment projects, as necessary.

Perform FACT required clinical audits for BMT and IMTX

Responsible for ensuring FACT compliance with auditing standards.


Other duties as assigned


    • Bachelor’s degree ( or equivalent combination of education and complex medical administrative experience)*
    • Minimum of 3 years of experience working in health care field
    • Minimum of 2 years of complex administrative experience preferred
    • Experience in technical writing preferred
    • Experience in clinical research desired
    • Experience in Oncology desired
    • Experience/familiarity with Quality Assurance standards desired
    • Experience/familiarity with Quality Assurance Auditing desired
    • Critical Thinking – ability to synthesize a large amount of information and anticipate needs, draw accurate conclusions.
    • Problem Solving – ability to grasp details of situation quickly and convert thinking from listening & learning to facilitating solutions.
    • Systems Thinking – ability to understand the flow of a process, how all pieces fit together, and how making a change will impact the entire system.
    • Communication – ability to communicate verbally, in writing, or through other forms of visualization to effectively convey an idea, concept, or specific information.
  • Facilitation – ability to increase the likelihood, strength, or effectiveness of the outcome of a diverse group 
  • Microsoft Word, Excel, and PowerPoint – High level of proficiency

* Education and experience requirements may be modified at a manager’s discretion, with the exception of requirements mandated by the law and/or the Seattle Cancer Care Alliance.



  • Experience with computer databases
  • Basic experience in electronic file sharing.
  • Familiarity with FACT compliance standards
  • Auditing, accreditation monitoring and/or regulatory compliance experience