Fred Hutchinson Cancer Research Center & Seattle Cancer Care Alliance

PFS Access Supervisor

PFS Access Supervisor

Job ID 
10186
Type 
Regular Full-Time
Company 
Seattle Cancer Care Alliance
Location 
US-WA-Seattle

More information about this job

Overview

Seattle Cancer Care Alliance brings together the leading research teams and cancer specialists of Fred Hutch, Seattle Children's and UW Medicine. One extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients.

 

Seattle Cancer Care Alliance is ranked among the top ten cancer hospitals in the nation by U.S. News & World Report. Our care combines powerful science with devoted collaboration.

 

Above all, we exist to move patients forward, past boundaries and toward hope.

  • PFS Access Supervisor will work with the PFS Access Manger to support financial clearance of bone marrow/stem cell transplant patients, financial counseling team and registration department.
  • This position supports a corporate strategy to ensure long-term sustainability through stewardship of human, physical and financial resources.  

Responsibilities

  • Responsible for recruiting, training, mentoring, counseling, disciplining, payroll, and performance evaluations of financial coordinators, financial counselors, registrars, and office assistant.
  • Responsible for day-to-day operations, including assisting with overflow work and managing staff coverage issues.
  • Responsible for creating and maintaining resources to measure department activity.
  • Identifies opportunities for improvement and makes recommendations.
  • Participate in Continuous Performance Improvement trainings, events, and workshops.
  • Responsible for ensuring that staff follows departmental policies and standard work.
  • Receive and respond to patient, provider, and other staff's concerns and complaints; refer to manager as appropriate.
  • Coordinate and lead staff meetings; follow up on agenda items.
  • Maintains knowledge of payer prior authorization requirements and payer policies.

Qualifications

Required:

 

Prior management or lead experience
Ability to write policies and procedures

 

Preferred:

 

Strong interpersonal skills and proven ability to function in a confidential and highly responsible manner. 
Strong organizational skills, personal initiative, ability to identify and solve problems.
Excellent communication skills. 
Proven excellent judgment. 
Coaching and mentoring skills.
Demonstrated creativity and innovation in daily work.